Eternal Flame

Welcome to our community of meaningful conversations, companionship, and genuine romance. These Terms & Conditions are designed to create a respectful, secure, and trustworthy environment where individuals can explore friendship, dating, and long-term relationships with confidence. By accessing or using this platform, you agree to follow the guidelines and responsibilities outlined below while participating in our matchmaking services.

1. Eligibility & Age of Consent: To create an account or use our services, you must be at least 18 years old or meet the legal age requirement in your region. By registering, you confirm that all information you provide is accurate, truthful, and current. Accounts created using false identities, fake ages, or misleading information may be suspended or permanently removed without prior notice.

2. Purpose of the Platform: Our platform is intended solely for individuals seeking authentic human connection through dating, companionship, friendship, and meaningful social interaction. Users may not use the platform for unlawful activities, harassment, scams, solicitation, manipulation, commercial advertising, or any deceptive practices that may harm other members or the integrity of the community.

3. Respectful Conduct & Community Standards: Every member deserves kindness, dignity, and respect. Harassment, bullying, stalking, intimidation, threats, hate speech, vulgarity, discrimination, or abusive behavior are strictly prohibited. This includes offensive conduct based on race, religion, nationality, gender, disability, sexual orientation, or identity. Members who violate community standards may face warnings, restrictions, suspension, or permanent bans from the platform.

4. Authentic Profiles & Honest Intentions: Meaningful relationships are built on honesty and trust. Users must represent themselves truthfully through authentic photos, accurate profile details, and genuine intentions. Catfishing, impersonation, identity theft, deceptive editing of images, or misleading relationship goals are strictly forbidden. We reserve the right to verify accounts or request additional information when necessary to maintain community integrity and safety.

5. User Responsibilities & Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Sharing passwords or granting unauthorized access to others is discouraged. If you believe your account has been compromised or used without permission, you must contact our support team immediately.

6. Acceptable Content & Platform Usage: Users may not upload, distribute, or share content that is illegal, violent, hateful, threatening, sexually exploitative, defamatory, misleading, fraudulent, or intended to manipulate or harm others. Attempts to spread malware, phishing schemes, explicit material without consent, or harmful links are strictly prohibited and may result in immediate account removal and possible legal action.

7. Matchmaking Features & Compatibility: Our matchmaking systems and compatibility tools are designed to improve profile recommendations and create better opportunities for meaningful connection. However, we do not guarantee romantic success, emotional satisfaction, marriage outcomes, or long-term compatibility. Relationship experiences depend entirely on the individuals involved.

8. Premium Services & Subscription Billing: Certain advanced features, premium memberships, and enhanced communication tools may require paid subscriptions. By subscribing, you authorize recurring billing according to your selected membership plan. Subscription fees are generally non-refundable unless otherwise required by law. Users may cancel their subscriptions before the next billing cycle to avoid future charges.

9. Privacy & Personal Information: We take reasonable steps to help protect user information; however, users remain responsible for deciding what personal details they share with others. We strongly advise members not to disclose financial information, passwords, home addresses, government identification numbers, or other sensitive personal information to individuals they have only met online.

10. Offline Meetings & Personal Safety: Although our platform helps users connect digitally, all offline meetings and interactions occur entirely at your own discretion and risk. We encourage members to meet in public locations during initial encounters, inform trusted friends or family members about meeting plans, and prioritize personal safety at all times. Our platform is not responsible for the conduct or behavior of users outside the service.

11. Community Reporting & Moderation: Users are encouraged to report suspicious activity, fake profiles, scams, harassment, abuse, or violations of these Terms & Conditions. Our moderation systems and support teams may investigate reported conduct and take appropriate action, including warnings, restrictions, account suspension, or permanent removal from the platform.

12. Intellectual Property Rights: All platform branding, graphics, logos, software, layouts, technology, and related content remain the exclusive property of the platform and may not be copied, modified, reproduced, distributed, or used without written permission. Users retain ownership of their uploaded content while granting the platform limited rights necessary to display and operate such content within the service.

13. Prohibited Activities: Users may not engage in fraud, extortion, phishing, impersonation, blackmail, spam distribution, unauthorized advertising, automated bot activity, data harvesting, or attempts to compromise the security or functionality of the platform. Any activity that threatens the safety or integrity of the community may result in immediate termination and possible legal consequences.

14. Limitation of Liability: By using this platform, you acknowledge that online interactions involve certain risks. The platform shall not be held responsible for the actions, conduct, statements, or intentions of any user, whether interactions occur online or offline. You voluntarily use the service and accept responsibility for your experiences, communications, and decisions.

15. Account Suspension & Termination: We reserve the right to suspend, restrict, or permanently terminate accounts that violate these Terms & Conditions or create unsafe experiences for the community. Repeated violations, fraudulent behavior, severe misconduct, or attempts to bypass moderation systems may result in permanent account removal without prior notice.

16. Changes to These Terms: We may revise or update these Terms & Conditions periodically to reflect changes in legal requirements, platform improvements, community guidelines, or evolving safety standards. Continued use of the platform after updates become effective constitutes acceptance of the revised terms.

17. Acceptance of Terms: By accessing or continuing to use our services, you confirm that you have read, understood, and agreed to these Terms & Conditions. Our mission is to maintain a respectful, inclusive, and secure environment where genuine human connections and meaningful relationships can flourish safely and authentically.

Your privacy matters deeply to us. At our platform, we understand that trust is the foundation of every meaningful connection, friendship, and romantic relationship. This Privacy Policy explains how we collect, use, protect, and manage your personal information while providing a safe and respectful environment for discovering companionship and authentic human connection.

1. Information We Collect: To provide personalized matchmaking experiences, we collect information you voluntarily provide during registration and profile creation. This may include your name, age, email address, photographs, relationship preferences, interests, profile descriptions, and compatibility responses. We may also collect technical information such as device type, browser details, IP address, operating system information, and platform activity to improve functionality, performance, and security.

2. Why We Collect Your Information: Your information helps us personalize your experience, improve matchmaking recommendations, strengthen compatibility systems, maintain platform safety, and provide customer support. Data may also be used to analyze engagement trends, detect suspicious activity, prevent fraud, and improve overall service quality and platform performance.

3. Profile Visibility & User Control: You remain in control of your profile and the information you choose to share with other members. Photos, bios, interests, and dating preferences may be visible according to your selected privacy settings. You may edit, update, restrict, or remove profile information at any time through your account settings and privacy controls.

4. Protection of Personal Information: We use modern encryption technologies, secure servers, access restrictions, and monitoring systems designed to protect your information from unauthorized access, misuse, disclosure, or alteration. Sensitive account information and communication features are protected using industry-standard security practices. While no online system can guarantee absolute security, we continuously work to strengthen our safeguards and improve platform protection.

5. Encrypted Conversations & Communication: Direct messages, chats, and supported video communication features are protected using encryption technologies intended to preserve confidentiality and privacy. We do not sell, distribute, or exploit your private conversations for advertising purposes. Limited automated moderation systems may review certain activity only when necessary to investigate scams, harassment, abuse, fraud, or violations of our Terms & Conditions.

6. Location Data & Nearby Matching: To improve local matchmaking experiences, we may use approximate location information to recommend nearby profiles and compatible matches. Your precise real-time location is never publicly displayed to other users. You may disable location permissions or modify location visibility settings through your device or account preferences at any time.

7. Cookies & Tracking Technologies: Our platform uses cookies and similar technologies to maintain secure login sessions, remember user preferences, improve platform functionality, and analyze usage patterns. These technologies help create smoother and more personalized experiences across devices. Users may manage cookie preferences through browser settings, although certain features may function differently if cookies are disabled.

8. No Sale of Personal Information: We respect your privacy and the trust you place in our platform. We do not sell, rent, trade, or distribute your personal information, relationship preferences, profile content, or communication history to third-party advertisers or marketing companies. Your information is used solely to operate and improve our services while maintaining a secure and respectful environment.

9. Trusted Third-Party Service Providers: Certain platform operations may involve trusted third-party providers for services such as payment processing, hosting infrastructure, analytics, customer support, or security monitoring. These partners are contractually required to protect your information and may access only the limited data necessary to perform their assigned services on behalf of the platform.

10. Community Safety & Moderation: To maintain a safe and respectful community, we may use automated moderation systems and manual review processes to identify fake accounts, suspicious behavior, scams, harassment, abuse, or violations of platform policies. User reports may also be investigated carefully to protect members from harmful or inappropriate conduct.

11. Data Retention & Account Deletion: We retain personal information only for as long as reasonably necessary to operate our services, comply with legal obligations, resolve disputes, and prevent fraud or abuse. Users may request account deletion at any time through account settings. Upon verified deletion requests, profile information will be removed or anonymized within a reasonable timeframe unless retention is legally required.

12. Your Right to Control Your Data: Users have the right to access, update, correct, or delete their personal information. You may also request restrictions on certain data processing activities or opt out of non-essential communications. We believe transparency and user control are essential for maintaining trust within our community.

13. Children's Privacy: Our services are intended exclusively for individuals who are at least 18 years old. We do not knowingly collect or store personal information from minors. Accounts identified as belonging to underage individuals may be removed immediately without prior notice.

14. International Data Transfers: Depending on your location, your information may be processed or stored in countries where our infrastructure or trusted service providers operate. By using the platform, you consent to such transfers and acknowledge that reasonable safeguards are implemented to protect your information during storage and processing.

15. Changes to This Privacy Policy: We may revise or update this Privacy Policy periodically to reflect changes in technology, legal requirements, security practices, or platform improvements. Continued use of the platform after updates become effective constitutes acceptance of the revised policy terms.

16. Contact & Privacy Support: If you have questions, concerns, or requests regarding your personal information or privacy rights, you may contact our support team through the platform. We remain committed to maintaining a secure, trustworthy, and respectful environment where meaningful connections can flourish safely and confidently.